As a small business or entrepreneur, it’s very easy to forget about the basics. You have worked hard to get where you are and you’re ready to take it to the next level.
However, without the right processes, people and systems in place you run the risk of damaging your reputation.
As you level up your business, you need to ensure the processes you have are still relevant. You need to check your systems are fit for purpose and can cope with the extra data and users. The staff you have need to understand the changes, know what they will be expected to do and be trained in any new ways of working.
Just because they work now, doesn’t mean they are what you need when you level up.
The Way We Work
We sit down with you to understand your company priorities and the challenges you currently face. It consists of us asking a lot of questions but it’s our listening and interpretation skills that make the difference.
It is important to understand your short and long term plans so we can develop a service that will support you immediately and in the future.
We are proud of our client experience and always look in to ways to improve our customer journey. Our commitment to you is that we will work to our values and remain professional at all times.
We have all the relevant insurances and experience to deliver a service that excels. Your small business deserves the best.
Every level up is different but the process you need to go through to ensure you are ready is the same.
When you are planning to move your business to the next level, going through the process of checking your current processes, people and systems ensure you can level up with ease; confident that you and your team and cope with everything that will come your way.
Level Up Consulting
Small Businesses and Entrepreneurs
Every successful small business will level up several times throughout the life of the business. I haven’t known a single successful entrepreneur who has stopped where they are and not wanted to move to the next level.
AMPH Consulting Limited come in and get to know your business. We want to understand everything so we can ensure your success continues. Nobody wants to level up then find they are constantly firefighting as they cannot cope with the current setup. All three areas are looked at together. Taking just one and assessing it in silo will not give a true picture of your current or future standing.
We take a look at all your current processes, check documentation is reviewed regularly and reflects what you current do. If you don’t have your processes documented, we can help map them out. We then consider your future state; how you want your small business to look when you level up.
A gap analysis is completed to show where potential issues could arise and suggestions on improvements (including automation opportunities).
When we come in and assess your systems, there are various questions we look to answer. These include (but not limited to): Are they maintained sufficiently? Do you use them to their full potential? Are they the right tool for the job in hand?
It’s about looking at where you have handoffs or delays in processes due to slow or inadequate systems. Having the right systems in place, along with the right amount of automation will support your level up and the years to follow.
With the increased visibility and concern around mental health, it is important to have your employees considered in every change that happens. If you have no staff at the moment but need them to level up, this needs to be considered careful.
From identifying staffing needs to training to maintaining a happy workplace, we work with you to identify your needs and those of your staff. Even if you are not based at one site, it is important to keep everyone informed around the strategy, vision and direction of the company. When people know what’s happening and why, there are less stressed and open to developments.
From Mary Cushen
Processes | Systems | People
Working across different industries and different sized companies, lets you see what works in certain circumstances but not in others. I started out working for my parents at a young age of 12. Their small business was in the oil industry and I learnt a lot there around the basics of what holds a business together. However, I also learnt how quickly things can fall apart; especially when it’s something out of your hands.
It is important to take your processes, systems and people seriously. It is imperative to understand your ‘what if’ scenarios. No-one knows what is around the corner but by having the right understanding about your company, you can withstand most situations thrown at you.
Business Consulting gives you the opportunity to have the expertise you need with the added benefit of them being an outsider. Too many times we only see what we want to see when it’s our company. An outsider has no connection to the current situation and, while providing business consulting services, is able to provide a view you may not have considered.