Processes | Systems | PeopleCorporate Consulting
Increasing Productivity, improving Employee Satisfaction and excelling in Customer Service. Specialising in Process Excellence and Project Management.
Every company is different. Each face unique and complex challenges; successful businesses understand their uniqueness and the challenges they face.
It is crucial to keep the three key areas in sync. If processes are inefficient, employees will feel overworked and devalued; impacting on well-being and their commitment to the company.
Should systems be complex or not regularly reviewed, the company will be spending more money than needed to run day-to-day tasks. Overall, performance and satisfaction will be down.
The Way We Work
We sit down with you to understand your company priorities and the challenges you currently face. It consists of us asking a lot of questions but it’s our listening and interpretation skills that make the difference.
It is important to understand your short and long term plans so we can develop a service that will support you immediately and in the future.
We are proud of our client experience and always look in to ways to improve our customer journey. Our commitment to you is that we will work to our values and remain professional at all times.
We have all the relevant insurances and experiences to deliver a service that excels.
Working in a range of industries gives you the opportunity to see everything that’s going on. From the things that work to those that need a little more thought.
Our expertise brings the knowledge and ability to assess your current processes, systems and people to enhance productivity, employee commitment and customer satisfaction.
Every company can improve productivity, employee well-being and customer satisfaction. Sometimes it is hard to see the wood through trees when you are there every day; this is where we come in. As an outsider, we ask the questions most people assume the answer to. We ask for the information that backs the answer and challenge the norm. AMPH want your company to be the best it can when it comes to Processes, Systems and People.
Process excellence is about process effectiveness and efficiency. It requires processes to be designed and improved for consistent delivery with minimum variation and minimum waste. Business processes are fundamental to a company’s ability to perform at a high level and win in the marketplace.
A company’s processes, organisational structure, personnel and technology solutions collectively define how work is accomplished and value is delivered. World-class organisations continually review effectiveness of core operational processes to identify issues and improve performance. Business Process Improvement leads to quality improvements, service enhancements, cost reductions, and productivity increases of a business activity or process. Many companies embark on a BPI program in an effort to improve their operational performance and drive competitive advantage in the marketplace.
Combining excellent technical, business and communication skills, we manage your projects smoothly and predictably. We combine strong processes with strong leadership to deliver outstanding results.
Regardless of scale or complexity, we intelligently respond to your specific needs. Every client measures success differently. Maintaining your reputation with your customers could be your main aim; or it could be achieving value for money.
We work with you to clearly identify your key objectives, highlight all potential risks you may face and give you the strategies to overcome any issues. We recognise that the successful delivery of a portfolio of projects is not just the management of a number of separate projects but has at its heart a fully integrated and coordinated programme of work aligned to a client’s business and strategic objectives.
From Mary Cushen
Processes | Systems | People
Working across different industries and different sized companies, lets you see what works in certain circumstances but not in others. I started out working for my parents at a young age of 12. Their company was in the oil industry and I learnt a lot there around the basics of what holds a business together. However, I also learnt how quickly things can fall apart; especially when it’s something out of your hands.
It is important to take your processes, systems and people seriously. It is imperative to understand your ‘what if’ scenarios. No-one knows what is around the corner but by having the right understanding about your company, you can withstand most situations thrown at you.
Corporate Consulting gives you the opportunity to have the expertise you need with the added benefit of them being an outsider. Too many times we only see what we want to see when it’s our company. An outsider has no connection to the current situation and, while providing corporate consulting services, is able to provide a view you may not have considered.